We deliver to for free!*usually the shipping takes 7~20days
1.Registering,checking quality and packing your order (may take 1-2 days)
2.Sending your items to our local post office for dispatching to your address
3.Your parcel is on the way to you (transit zone)
4.Your parcel is transferred to your local post office
5.Your parcel is delivered to you.
*Once we get the tracking code from our local post office- we will transfer it to you via e-mail, so you can check your parcel current location.
Some important notes:
- For your peace of mind please expect some delays with your parcels due to the current pandemic, we recommend considering an extra 15 days to the usual shipping times before you place your order at us. Read more about how COVID-19 affected our business here.
- If your order contains different products there is a chance we will sent it in different packages to speed up fulfilling process and shipping process. Please do not worry if you got only a part of your order, your order was just separated in multiple packages.
- Shipping costs shown include fuel surcharges. Import duties, taxes, and other customs related charges are not included. Buyers bear all responsibility for all extra charges incurred (if any).
- Factors such as delayed logistics and customs clearings may have an impact on the delivery time (if it happens). We can't control or manage these factors because they depend from the 3rd part company, like our local post or your national post office either.That's why we ask you to try to understand this before making an order on Art Secret.
With all love and respect, team Art Secret! :)